Effective Date: March 24, 2025 | Last Updated: March 24, 2025
At Primathix AI, we are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our platform and services.
Personal Information (voluntarily provided)
| Category | Details |
|---|---|
| Identity | Name, email, phone number, postal address |
| Education | Qualifications, date of birth, resume/CV |
| Payments | Billing info processed via secure gateways |
| Profile | Photo and career details for placement support |
Usage & Technical Data (auto-collected)
| Category | Details |
|---|---|
| Device Info | IP address, browser type, OS, device identifiers |
| Behaviour | Pages visited, time spent, click patterns |
| Cookies | Session and persistent tracking data |
We use your data only for the following purposes:
| Purpose | Description |
|---|---|
| Account | Create and manage your account and services |
| Payments | Process transactions and send billing notifications |
| Personalization | Tailor your learning experience and recommendations |
| Communication | Send updates, new courses, and support responses |
| Analytics | Improve platform performance and user experience |
| Placement | Assist with career services when you opt in |
| Compliance | Meet legal obligations and prevent fraud |
We do NOT sell or rent your data. Sharing occurs only in these cases:
| Recipient | Conditions |
|---|---|
| Service Providers | Trusted vendors (cloud, payment, analytics) under strict NDAs |
| Placement Partners | Employers — only when you explicitly opt in |
| Legal Authorities | When required by law or court order |
| Business Transfers | During mergers; your data stays protected |
| With Consent | Any other purpose only with your explicit approval |
We use cookies to improve your experience on our platform:
| Type | Description |
|---|---|
| Essential | Required for core platform functionality |
| Session | Deleted automatically when you close your browser |
| Persistent | Stored to remember your preferences across sessions |
| Analytics | Understand how users interact with the platform |
| Marketing | Shown only if you have opted in |
You can manage cookies in your browser settings. Disabling some may affect platform functionality.
| Measure | Details |
|---|---|
| Encryption | SSL/TLS encryption for all data transmissions |
| Secure Servers | Access-controlled servers hosted within India |
| Audits | Regular security assessments and vulnerability checks |
| Access Control | Employee access limited strictly on need-to-know basis |
| Data Type | Retention Period |
|---|---|
| Account Data | Kept for the lifetime of your active account |
| Transactions | Minimum 5 years as per Indian financial regulations |
| Certificates | Retained indefinitely for verification purposes |
| Deletion | Personal data removed within 30 days of account closure |
| Right | Description |
|---|---|
| Access | Request a copy of data we hold about you |
| Correction | Request updates to inaccurate information |
| Deletion | Request removal of your data (subject to legal obligations) |
| Portability | Receive your data in a machine-readable format |
| Opt-Out | Withdraw consent for marketing at any time |
To exercise any right, email us at info@primathixai.com. We respond within 30 days.
Our services are not intended for users under 13. We do not knowingly collect data from minors. Parents may contact info@primathixai.com to request deletion of a child's data.
Our platform may link to external sites. Primathix AI is not responsible for their privacy practices. We recommend reviewing the policies of any third-party sites you visit.
This policy may be updated periodically. The "Last Updated" date reflects the latest changes. Significant updates will be communicated via email or platform notice.
As per the IT Act 2000, our Grievance Officer details are:
Name: Grievance Officer, Primathix AI
Email: info@primathixai.com
Location: Jaipur, Rajasthan, India
Response Time: Within 30 days of receiving your grievance
This Privacy Policy was last updated on March 24, 2025.
